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Thank you for contacting Logitech Customer Care. My name is Dan, and I am happy to assist you with your reference number 111208-004977.
I noticed that you have submitted your e-mail to us on the 8th of December.
After reading through your email, I can assure you that I will be able to assist you.
insu, as I understand from your email, you are having an issue with your Logitech device. My sincere apologies for the issue that you have experienced with the device.
Regarding your issue, I would like to verify the following below:
* All details requested in this email are meant to be used to verify your product's warranty status. Therefore, the replacement will only be honored if the product is still covered under the warranty period.
Name
-------------------------------
First Name:
Last Name:
Address
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PO Box address is not accepted and we would need you to provide a valid address to ensure the replacement will reach you in a timely manner.
Street Address:
Apartment number:
City:
State:
Postal Code:
Country:
Contact Number
-------------------------------
Home #:
Mobile #:
Answer Title: Locating Product Information:
Name in Box or Model Name:
PID #
SN #:
MN#:
Proof of purchase
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Please attach a scanned copy, digital photo or screen-shot of the receipt as the proof of purchase. Attach it in JPEG or PDF format.
If you have any additional questions, please feel free to visit our website at http://www.logitech.com
, or reply to this e-mail.
Kind Regards
Dantley
Logitech Inc.
Customer Care - America
Please note:
If we do not hear back from you within one week, we will assume that we were successfully able to resolve your e-mail support request and will set your incident to solved.
In this case, a survey will be sent to you to gather your feedback. If you need assistance with logging into your account or updating your incident number 111208-004977, please refer to the link below:
http://logitech-en-amr.custhelp.com/app/answers/detail/a_id/17111 . Thank you once again for your e-mail.
