해외사이트 물건 구매하고 취소할려고 상담사랑 라이브채팅했거든요
제대로 취소된건지좀 봐주세요
제가 영어를 잘 못해서요 ㅠㅠ ( 제가 한 말중에 틀리게 한 부분도 알려주시구요 , )
제가 GOODBOY, 상담사가 ivy
[21:33:09] Ivy: Hi GOODBOY. I hope you're doing fine. This is Ivy! How may I help you today? I would like to apologize in advance for any delay in response during the chat. Please stay on the line. We are currently experiencing a high volume of chats and I am dealing with multiple chats myself. Rest assured I'll get back to you as soon as I can. For the meantime, state your problem and provide me information regarding your concern like the order number and product ID (if any).
[21:35:35] GOODBOY: order number:2008616xxx
[21:38:38] GOODBOY: i want to cancel whole order.
[21:39:17] Ivy: Let me check your order. One moment please.
[21:41:09] Ivy: May I ask where do you want me to issue your refund?
[21:43:26] GOODBOY: i wonder
[21:44:00] GOODBOY: cancel request status.
[21:45:36] GOODBOY: cancel is in progress?
[21:46:02] GOODBOY: i asked it 2 days ago
[21:48:27] Ivy: Yes, we are now able to cancel your order.
[21:49:12] GOODBOY: but mail is not arrived.
[21:50:42] Ivy: My apologies if you have not received an email from us that your order is now able to cancel.
[21:51:04] Ivy: Would you like to go ahead now and cancel your order?
[21:51:15] Ivy: Would you like me*
[21:54:41] GOODBOY: i want to cancel whole order.
[21:56:22] GOODBOY: can u cancel my whole order?
[21:57:01] GOODBOY: please process it.
[21:57:21] Ivy: Done, As per your request, I have cancelled your order 2008616xxx and a refund of $135.92 has been requested for you. Your funds will be available in your PayPal account within 7 business days, which will depend largely on how fast PayPal processes the credit.
[22:01:23] GOODBOY: thanks .
[22:01:55] GOODBOY: i will order again.
[22:02:08] Ivy: You're most welcome! I thank you for the appreciation and looking forward to serve you again the near future. Happy Chinese New Year! Please click "END CHAT" to end the conversation.
[22:03:04] GOODBOY: ok bye. and here is South Korea.
The visitor has left the chat.
The chat is ended.
