Hello seocjin

Thanks for your ticket.

Due to the sensitive nature of the keys we send out and in accordance with our refund policy we regrettably are unable to offer you a refund on your purchase.

Refunds or credits will be issued solely at Green Man Gaming's discretion. Refunds may be offered if all the following conditions are met:

• The game activation key (including any bonus or beta keys) have not been disclosed to you by email or webpage

Please note: This means that NO refunds will be offered for MMO titles, Steam, UPlay, Origin and Games for Windows Live (GFWL) titles where the key has been disclosed to you or sent by e-mail. All such sales are final.

Certain restrictions apply to sales of Products sold through the Service that might not otherwise apply to physical goods. Refunds will not be issued due to your dissatisfaction with the product or if your computer does not meet the minimum Product requirements.

Kind regards,
Dan