이베이랑 페이팔이랑 연동되어있었는데 제가 구매하지 않은 상품이 구매가 된겁니다.

당장 페이팔 카드 연동 다 취소하고 페이팔에 문의하니 이베이에 연락해서 해결하라는 겁니다(이메일로)

그래서 이베이랑 이메일을 주고 받았으나 제가 이베이 아이디랑 패스워드를 잊어버려 직접 전화로 확인을 해야겠다는 겁니다.

그러나~!!!

저는 영어를 못하는 바로 연락을 할수 없었습니다.(전화해보니 번호를 누르는 방법도 아니고 말로하는 ARS!!) 

 무슨 방법이 없을까요

Greetings to you and your family there in South Korea! I hope this email finds you well.

 

Thank you for contacting eBay about your account being accessed without your authorization. I understand that you are worried about the security of your account. Don’t worry; I'm happy to explain what to do next.

 

To retrieve your account back to its original state and to report the fraudulent activity made on your account, we want to confirm your identity. This can be done via phone verification only. So the best thing that you need to do right now is to contact us by phone.

 

When you contact us, one of our live representatives will ask you some verification questions regarding your account and will tell you more about how you can protect your account, as well as answer any other questions you might have.

   

You can call us directly at this number 001-866-961-9253 to complete the identity Confirmation process. When requested to type in the PIN on the phone please press the pound key (#) so that you can go through. We’re open at 5:00am – 10:00pm Pacific Time 7 days a week.

  

NOTE: Please understand that we are email dedicated agents and we are not authorized to do the process of confirming your account through email communication.

   

I trust this information will help you in retrieving your account. We appreciate your understanding. Please let us know if you have further questions.

  

Lastly, thanks for choosing eBay. We appreciate your business. You take care always and enjoy the rest of your day!