https://www.dell.com/ko-kr/shop/dell-노트북/latitude-5531-노트북/spd/latitude-15-5531-laptop

https://m.tipic.co.kr/goods/view?no=5954&market=naver&NaPm=ct%3Dld45zapc%7Cci%3D11d550beb01a81a314181ffaabf5181729e72ca1%7Ctr%3Dslsl%7Csn%3D1176364%7Chk%3Da671e4dee0ad9b343436f26406c42b99cb7ec53a
 그램뷰 잘 쓰고 있었는데 dell로 노트북 바꾸니 연결이 안되네요ㅠㅠ

포트 사양도 문제 없어 보이는데 혹시 왜 안될까요 ㅠㅠ 재택근무하는데 너무 불편하네요  엘지나 델 고객센터에 문의해봐도 서로 다른 브랜드라 모르겠다고만 하고 요거 해결방법이 있을까요?