물건이 중간에 돌아가버림. .

November 29, 2014, 6:15 pm, Edison NJ US	Returned to seller
November 29, 2014, 1:51 pm, ---	Package arrived at a carrier facility
November 26, 2014, 11:43 am, ---	Package arrived at a carrier facility
November 25, 2014, 7:16 pm, ---	Package arrived at a carrier facility
November 21, 2014, 11:12 am, ---	Package arrived at a carrier facility
November 20, 2014, 11:25 am, ---	Package arrived at a carrier facility
November 19, 2014, 11:31 am, ---	Package arrived at a carrier facility
November 18, 2014, 11:01 am, ---	Package arrived at a carrier facility
November 18, 2014, 12:02 am, Edison NJ US	Additional information is required to process through customs. Please contact carrier to ensure timely delivery
November 14, 2014, 10:57 am, ---	Package arrived at a carrier facility
November 13, 2014, 10:50 am, ---	Additional information is required to process through customs. Please contact carrier to ensure timely delivery
November 13, 2014, 10:50 am, ---	Package arrived at a carrier facility
November 12, 2014, 11:59 pm, San Bernardino CALIFORNIA US	Package arrived at a carrier facility
November 12, 2014, 2:33 pm, ---	Package has left seller facility and is in transit to carrier 무슨 문제죠 .

슬프네요 ㅠㅠ

	Your Account Amazon.com
	Message From Customer Service

Hello,

Here's a copy of the chat transcript you requested:

Initial Question: I ordered 2 items and I notice that items were shipped back to
seller. So what should I do for this situation?

Should i cancel my order to get my monen back ?

08:03 PM PST Ford(Amazon): Hello, my name is Ford. I'll certainly try to help regarding your concern.
08:03 PM PST Junhyun Song: ok
08:06 PM PST Ford(Amazon): Let me look it up for you Junhyun.
08:06 PM PST Junhyun Song: so what should i do ?
08:09 PM PST Ford(Amazon): No worries Junhyun, I've requested a refund for you.
08:10 PM PST Junhyun Song: ok , so when can i get my money back ? is it take long ?
I think I will be order same products again
08:11 PM PST Ford(Amazon): you can re order the items if you want.
08:12 PM PST Junhyun Song: that would be good .. but i want that item before Dec, 14
i only can go home in that day
T_T
08:14 PM PST Ford(Amazon): place your orders first and i'll try if i can update the shipping speed on your items.
08:15 PM PST Junhyun Song: thanks, So anything i have to do now ?
08:17 PM PST Ford(Amazon): place your orders first.
08:18 PM PST Junhyun Song: I dont have enough money to place my order now. should i place my order anyway ?
08:20 PM PST Ford(Amazon): Or you can wait for the refund first so that you will have enough funds when you place your orders
08:21 PM PST Ford(Amazon): I’ve sent you an email summarizing what we’ve discussed today and it will be on your inbox any moment now.
08:25 PM PST Ford(Amazon): I don't mean to rush you, but we've been idle for 3 minutes. I want to make sure our chat's still connected. If you aren't able to respond in 2 minutes, this chat will close.
08:25 PM PST Junhyun Song: ok
08:27 PM PST Ford(Amazon): Have you received my email?
08:27 PM PST Junhyun Song: so i just reorder items when i get refund
yes
08:27 PM PST Ford(Amazon): Yup
08:27 PM PST Junhyun Song: i receive you email
ok
thanks for your help
08:28 PM PST Ford(Amazon): You're very much welcome.
Is there anything else I can help you with today?
08:28 PM PST Junhyun Song: Important Message
Thank you for signing up for Amazon Prime. Your membership should be active in a few minutes. If you continue to receive this message, please contact Customer Service.
im receiving this
08:29 PM PST Junhyun Song: message for over days
08:30 PM PST Ford(Amazon): let me just check that one for you Junhyun.
08:31 PM PST Junhyun Song: ㅐㅏ
ok
08:32 PM PST Ford(Amazon): Upon checking the subscription is the Amazon prime membership.
Amazon Prime is a membership program that offers unlimited FREE Two-Day Shipping on millions of eligible items.
08:33 PM PST Ford(Amazon): Other than that, Prime have other benefits.
More information about Amazon Prime is also available on our Help pages:

http://www.amazon.com/help/prime
08:34 PM PST Ford(Amazon): Right now, you are enrolled to our Amazon Prime trial and its for free for 30 days.
08:35 PM PST Junhyun Song: ok
08:35 PM PST Ford(Amazon): Is there anything else?
08:36 PM PST Junhyun Song: nope
08:36 PM PST Ford(Amazon): Alright. Thanks for contacting Amazon.com. I hope I was able to assist you. Have a nice day!
08:37 PM PST Junhyun Song: Have a nice day too! Thanks your help.
08:37 PM PST Ford(Amazon): Your very much welcome.
We look forward to seeing you again soon. To close this window, please click the "end chat" button with an X in the upper right corner of the window.

Thank you.
Amazon.com

이거는 위 문제 + @ 로 상담받은 전문

상담 시스템은 우리나라보다 훨씬 잘 되어있네요

우리나라는 말 한마디 주고받으려면 하루종일 걸리던데 전화 해봐야 제대로 해주는것도 없고 ..

근데 재주문 해봐야 또 주문 씹힐것같아서 불안하네요

Message From Customer Service

Hello,